This disclaimer outlines important information about HeartWash's car wash services, limitations, and your responsibilities as a customer. Please read this disclaimer carefully before using our services.
Last Updated: December 2024
HeartWash provides professional automotive cleaning and detailing services, but we cannot guarantee specific results or outcomes. The effectiveness of our services may vary based on the condition of your vehicle, environmental factors, and other circumstances beyond our control.
Our services are designed to clean and protect your vehicle's exterior and interior surfaces, but we cannot reverse damage caused by normal wear and tear, environmental exposure, or pre-existing conditions. Some stains, scratches, or damage may be permanent and cannot be removed through our cleaning processes.
We use professional-grade products and equipment, but the longevity of our services depends on various factors including weather conditions, driving habits, and vehicle maintenance. We cannot guarantee how long the effects of our services will last.
Certain types of damage or conditions may require specialized treatment that is beyond the scope of our standard services. In such cases, we will inform you of the limitations and may recommend alternative solutions or refer you to appropriate specialists.
Our services are subject to weather conditions and environmental factors that may affect the quality or timing of our work. We reserve the right to reschedule or modify services due to adverse weather conditions such as rain, extreme temperatures, or other environmental hazards.
We cannot be held responsible for any damage to your vehicle caused by weather conditions that occur after our service is completed. This includes damage from rain, hail, extreme temperatures, or other environmental factors that may affect your vehicle's appearance or condition.
In cases where weather conditions prevent us from completing our service or may compromise the quality of our work, we will work with you to reschedule at no additional cost. We prioritize the safety of our staff and the quality of our service over meeting strict deadlines.
We recommend that you protect your vehicle from adverse weather conditions after our service to maximize the benefits of our cleaning and protection treatments. This includes parking in covered areas when possible and following our care recommendations.
We are not responsible for any pre-existing damage to your vehicle, including scratches, dents, paint issues, or other damage that may become more apparent after our cleaning service. Our cleaning process may reveal existing damage that was previously hidden by dirt or grime.
We will inspect your vehicle before beginning our service and document any existing damage that we observe. However, we cannot guarantee that we will identify all pre-existing damage, and we are not responsible for any damage that we do not identify during our initial inspection.
If you are aware of any existing damage to your vehicle, you must inform us before we begin our service. This includes any areas that are particularly sensitive, have been recently repaired, or require special handling.
We reserve the right to refuse service or modify our approach if we determine that our standard cleaning methods may cause or worsen existing damage. In such cases, we will discuss alternative approaches or recommend specialized services.
We use professional-grade cleaning products and equipment, but we cannot guarantee that these products will be compatible with all vehicle surfaces, finishes, or materials. Some vehicles may have unique finishes or materials that require specialized care.
We are not responsible for any adverse reactions between our cleaning products and your vehicle's surfaces, finishes, or any aftermarket modifications. This includes custom paint jobs, vinyl wraps, or other modifications that may not be compatible with our standard products.
While we take every precaution to ensure the safety and effectiveness of our products, we cannot guarantee that they will not cause any adverse effects on your vehicle. If you have concerns about product compatibility, please discuss them with us before we begin service.
We reserve the right to modify our products or methods based on the specific needs of your vehicle or to comply with changing regulations or industry standards. Any changes will be communicated to you in advance when possible.
Our liability for any claims arising from our services is limited to the total amount you paid for the specific service that gave rise to the claim. We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of use, loss of profits, or other economic losses.
We are not responsible for any damage to personal belongings left in your vehicle during our service. This includes electronics, jewelry, cash, documents, or any other items that may be damaged by our cleaning process or equipment.
We are not liable for any damage caused by factors beyond our reasonable control, including but not limited to weather conditions, environmental factors, or the natural aging of vehicle components. We are also not liable for any damage that occurs after our service is completed.
Some jurisdictions do not allow the limitation of liability for certain types of damages, so these limitations may not apply to you. However, our liability will be limited to the maximum extent permitted by applicable law.
While we strive to provide excellent results, we cannot guarantee that our services will meet your specific expectations or requirements. The effectiveness of our services depends on various factors including the initial condition of your vehicle and environmental factors.
We will work with you to address any concerns about our service quality, but we cannot guarantee that we will be able to resolve all issues to your complete satisfaction. Some conditions may require multiple treatments or specialized services.
Our service results may vary from vehicle to vehicle based on factors such as age, condition, usage, and maintenance history. We cannot guarantee consistent results across all vehicles or all service appointments.
If you are not satisfied with our service, please notify us immediately so we can work with you to address your concerns. We are committed to customer satisfaction and will make reasonable efforts to resolve any issues.
Our cleaning products are generally safe for use on vehicles, but some individuals may have sensitivities or allergies to certain ingredients. If you have known allergies or sensitivities, please inform us before we begin service so we can take appropriate precautions.
We are not responsible for any health issues that may arise from exposure to our cleaning products or processes. If you experience any adverse reactions, please seek medical attention and inform us of the issue.
Our staff is trained in the safe use of cleaning products and equipment, but accidents can occur. We maintain appropriate insurance coverage and follow safety protocols to minimize risks.
If you have concerns about the safety of our products or processes, please discuss them with us before we begin service. We are committed to providing safe and effective services for both our customers and our staff.
We may recommend third-party services or products that we believe may benefit your vehicle. However, we are not responsible for the quality, effectiveness, or safety of any third-party services or products that you choose to use.
Any recommendations we make are based on our professional experience and knowledge, but we cannot guarantee the results or outcomes of any third-party services or products. You are responsible for evaluating and choosing any third-party services or products.
We are not affiliated with any third-party service providers or product manufacturers unless explicitly stated. Any relationships we have with third parties are for the purpose of providing better service to our customers.
If you choose to use any third-party services or products based on our recommendations, you do so at your own risk and expense. We are not liable for any issues that may arise from the use of third-party services or products.
We use modern equipment and technology to provide our services, but we cannot guarantee that our equipment will be available or functioning properly at all times. Equipment failures or technical issues may affect our ability to provide service or the quality of our work.
We are not responsible for any damage that may occur due to equipment malfunctions or technical issues, provided that we have taken reasonable precautions to maintain our equipment and follow proper procedures.
We reserve the right to modify or upgrade our equipment and technology to improve our services. Any changes will be implemented in a way that maintains or improves the quality of our services.
If equipment failures or technical issues prevent us from completing your service, we will work with you to reschedule or provide alternative solutions at no additional cost.
We operate in compliance with applicable laws and regulations, but we cannot guarantee that our services will meet all requirements in all jurisdictions. You are responsible for ensuring that our services comply with any applicable local, state, or federal requirements.
We are not responsible for any legal issues that may arise from the use of our services in jurisdictions where we may not be fully licensed or authorized to operate. You should verify our authorization to provide services in your area.
We reserve the right to modify our services or procedures to comply with changing regulations or legal requirements. Any changes will be implemented in a way that maintains the quality of our services while ensuring compliance.
If you have concerns about regulatory compliance or legal requirements, please discuss them with us before we begin service. We are committed to operating in compliance with all applicable laws and regulations.
We are not responsible for any failure to provide services due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, equipment failures, or other force majeure events.
In the event of force majeure or other unforeseen circumstances, we will make reasonable efforts to reschedule your service or provide alternative solutions. We are not liable for any inconvenience or costs that may result from such circumstances.
We will communicate with you as soon as possible about any circumstances that may affect our ability to provide service. We will work with you to find the best possible solution under the circumstances.
If we are unable to provide service due to force majeure or other unforeseen circumstances, we will refund any payments made for the affected service or apply them to a future service appointment.
You are responsible for ensuring that your vehicle is in a condition that allows for safe and effective service. This includes removing any hazardous materials, securing loose items, and providing access to all areas that need to be cleaned.
You must inform us of any special requirements, restrictions, or concerns before we begin service. This includes any areas that should not be cleaned, any special handling requirements, or any other considerations that may affect our service.
You are responsible for following any care instructions or recommendations we provide after our service. Failure to follow these instructions may affect the longevity or effectiveness of our services.
If you have any questions or concerns about our services, you must communicate them to us promptly. We cannot address issues that we are not aware of or that are not brought to our attention in a timely manner.
We reserve the right to update or modify this disclaimer at any time to reflect changes in our services, legal requirements, or business practices. Any changes will be posted on our website and will be effective immediately upon posting.
Your continued use of our services after any changes to this disclaimer constitutes acceptance of the updated terms. If you do not agree with any changes, you must discontinue use of our services.
We will make reasonable efforts to notify customers of significant changes to this disclaimer, but you are responsible for reviewing the disclaimer periodically to stay informed of any updates.
This disclaimer, together with our Terms and Conditions and Privacy Policy, constitutes the entire agreement between you and HeartWash regarding the use of our services and the limitations of our liability.
If you have any questions about this disclaimer or need clarification on any of the terms, please contact us using the information provided below. We are committed to providing clear and honest information about our services and limitations.
You can reach us by phone at +91 83690 44853, by email at info@heartwodkk.org, or by visiting our location at 123 MG Road, Koramangala, Bangalore, Karnataka 560034, India.
Our customer service team is available to answer your questions and provide additional information about our services, limitations, and your responsibilities as a customer.
We encourage you to ask questions and seek clarification on any aspect of our services or this disclaimer before booking our services. We are committed to transparency and customer satisfaction.